Frequently Asked Questions
How do I schedule a demonstration, station tour or other public relations event?
Is Canyon Lake Fire / EMS hiring?
What is Red Flag Warning?
What is a Fire Weather Watch?
What is ISO?
What is the ISO PPC Rating for Canyon Lake?
Can I purchase a Canyon Lake Fire & EMS patch?
EMS Billing and HIPAA Information
Canyon Lake Fire / EMS outsources all EMS billing to:
PO Box 180446
Dallas, TX 75218
Phone: (877) 602-2060
To obtain copies of your own personal EMS records or billing information contact Emergicon through the contact information above, or contact the Administration Division at (830) 907-2922.
Protected Health Information:
Canyon Lake Fire / EMS is required by the Health Information Portability and Accountability Act (HIPAA) to maintain the privacy or confidential health care information, also known as protected health information (PHI). We as also required to provide you with a notice of our privacy practices regarding your PHI. This notice describes your legal rights, advises you or your privacy practices and lets you know how Canyon Lake Fire / EMS is permitted to use and disclose PHI.